Privacy Policy

Last Updated: January 2026

This Privacy Policy describes how Flowboard (“we”, “us”, or “our”) collects, uses, and protects information when you use our monday.com application (“the App”). By using Flowboard, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Information from monday.com

When you install and use Flowboard from the monday.com Marketplace, we receive certain information from monday.com, including:

Your email address
Your full name
Your monday.com user ID
Your workspace and account information

This information is provided by monday.com in accordance with their platform policies and is necessary to provide our service.

1.2 Content You Create

We store the content you create within Flowboard, including:

Board data (nodes, edges, positions, and configurations)
Text content and formatting
Embedded content references (URLs, video IDs)
Drawing and freehand content

1.3 Usage Information

We may collect information about how you use the App, including:

Features you access and actions you take
Time and date of access
Error logs and performance data

1.4 Technical Information

We may collect technical information about your device and connection, including:

IP address
Browser type and version
Operating system
Device identifiers

2. How We Use Your Information

We use the information we collect to:

Provide the Service - Deliver, maintain, and improve Flowboard’s functionality
Enable Collaboration - Facilitate real-time collaboration features such as live cursors and user presence
Authenticate Users - Verify your identity and manage access to boards
Improve the App - Analyse usage patterns to enhance features and user experience
Provide Support - Respond to your requests and resolve issues
Ensure Security - Monitor for and prevent unauthorized access or abuse
Comply with Legal Obligations - Meet applicable legal requirements

3.1 We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3.2 Service Providers

We may share information with third-party service providers who assist us in operating the App, including:

Cloud hosting and infrastructure providers
Analytics services
Error monitoring services

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

3.3 monday.com Platform

Flowboard operates within the monday.com platform. Your use of monday.com is governed by monday.com’s own privacy policy and terms of service.

3.4 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

3.5 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

4. Data Storage and Security

4.1 Data Storage

Your board data is stored securely using industry-standard cloud infrastructure. We implement appropriate technical and organisational measures to protect your information.

4.2 Security Measures

We employ security measures including:

Encryption in transit (HTTPS/TLS)
Encryption at rest
Access controls and authentication
Regular security monitoring

4.3 No Absolute Guarantee

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as:

Your account remains active
Necessary to provide the service
Required to comply with legal obligations
Needed to resolve disputes and enforce agreements

When you delete a board or uninstall the App, we will delete or anonymise your data within a reasonable timeframe, unless retention is required by law.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

6.1 Access and Portability

You may request access to the personal information we hold about you and receive it in a portable format.

6.2 Correction

You may request that we correct any inaccurate or incomplete information.

6.3 Deletion

You may request that we delete your personal information, subject to certain legal exceptions.

6.4 Objection and Restriction

You may object to or request restriction of certain processing of your information.

Where processing is based on consent, you may withdraw that consent at any time.

6.6 Exercising Your Rights

To exercise any of these rights, please contact us at the email address provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

7. Cookies and Tracking

7.1 Essential Cookies

We use essential cookies necessary for the App to function, including session management and authentication.

7.2 Analytics

We may use analytics tools to understand how users interact with the App. These tools may collect information such as pages visited, features used, and time spent.

7.3 Managing Cookies

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the App.

8. Children’s Privacy

Flowboard is not intended for use by children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. When we transfer data internationally, we ensure appropriate safeguards are in place, such as:

EU adequacy decisions
Standard contractual clauses
Other legally recognised transfer mechanisms

10. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by:

Posting the updated policy on our website
Sending a notification through the App
Emailing you (where we have your email address)

Your continued use of the App after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@flowboard.app

For users in the European Economic Area, you also have the right to lodge a complaint with your local data protection authority.

This Privacy Policy should be read together with our Terms of Service.